Updated: 23 October 2026
Data controller and contact details
The data controller is LucchiCremona S.n.c., Via Stazione 25, 26100 Cremona, Italy, VAT ID IT01519240194. For information about the processing of personal data or to exercise your rights, write to info@lucchicremona.com or call +39 0372 491193.
Browsing and website operation
The website presents LucchiCremona’s work and products. Pages, images and fonts are served locally. The Shop prepares a preorder enquiry in your browser for you to send using your email app. The form does not transmit details to a website server or save them in cookies or browser storage. The website has no private accounts, profiling tools or visitor analytics. To provide a connection, hosting systems may process technical data such as IP address, date and time, the requested resource and information sent by the browser. Processing necessary for the operation and security of the service is based on the controller’s legitimate interests, within the applicable limits.
Enquiries and commercial relationships
The Shop form prepares a summary of your selected products, quantities and entered details. You can review it before opening your email app or copying it into webmail. Your chosen email application handles sending. If you contact us by email or telephone, we process the data you provide to respond, arrange appointments, prepare quotations and manage the relationship you request. The legal basis is taking steps at your request before entering into a contract or performing a contract, and compliance with legal obligations where applicable. Please provide only the data necessary for your enquiry. Without contact details or essential information, we may be unable to respond or prepare a quotation.
Recipients and retention
Data is processed by authorised persons within the organisation and, where necessary, relevant technical and professional service providers according to their respective roles. It is not publicly disclosed. It is retained for as long as necessary to handle the enquiry or relationship and, where required, to meet legal obligations or protect the controller’s rights. The duration depends on the purpose and type of relationship. Details of the services and criteria applied can be requested from the controller.
Links to other services
Links to Instagram, WhatsApp, maps, SEGURIO and other external websites open services operated by their respective providers. Social content and maps are not automatically embedded in these pages. When you choose to use an external service, its own terms and privacy information also apply. This website does not determine or describe the independent processing of those services as its own.
Your rights
In the circumstances and within the limits provided by Regulation (EU) 2016/679, you may request access, rectification, erasure, restriction and portability of your data, and object to processing. Where processing is based on consent, you may withdraw it without affecting the lawfulness of earlier processing. You may lodge a complaint with the Italian data protection authority, the Garante per la protezione dei dati personali. Send requests to info@lucchicremona.com.
Cookies and updates
Cookie behaviour is described in the Cookie Policy. This notice concerns the static website and the contact methods described here. New services or data collection methods will require the relevant information to be updated.